HomeHow We Work
A clear plan, and a team that's ready on day one.
From the first walkthrough to the day to day, here's what working with Nomad Facilities looks like.
Getting started
Four steps from first call to a clean office.
A walkthrough request isn't a booking. We'll contact you to find a time that works.
Tell us about your space
Share the location, how the office is used, and the services you're considering. The form takes a couple of minutes, or you can call or email.
Walk through it together
We visit with you to see the layout, surfaces, and high-traffic areas, and to understand access, building rules, and what matters most to your team.
Agree on the plan
You get a written proposal with the scope for each area, frequency, supplies, pricing, and how we'll stay in touch. Nothing is bundled in that you didn't ask for.
Start with a prepared team
We coordinate access and any building paperwork, train the crew on your space, introduce your point of contact, and review the plan as your needs change.
Before the first visit
Our people are trained, accountable, and prepared.
We don't simply assign someone an address. Every team is set up for your workplace before working on its own.
Comprehensively insured
Coverage designed for NYC commercial workplace requirements, with certificates of insurance coordinated when your building requires them.
Background-checked teams
Our cleaners are background-checked before being assigned to a client's workplace.
Trained for your space
Cleaners are trained in person on your office, scope, access, and expectations before working on their own.
Built-in coverage
Backup team members are trained on your workplace, so a replacement can step in without you starting over.
Once service starts
One less thing for your team to manage.
A named point of contact
One person who knows your account and answers for it.
Requests in your channel
Slack, text, or email. Add a clean, move a visit, or flag something in one message.
Supervisor space reviews
Supervisors walk the space with a checklist and follow up on anything that needs attention.
Visit tracking
Crews clock in and out, so there's a record of when work happened.
Supplies
What we bring, and what stays on your side.
We bring
Cleaning equipment and supplies
Our teams arrive with what the job needs: vacuums, mops, cleaning sprays, and other cleaning tools.
You provide
Everyday consumables
Trash bags, paper towels, toilet paper, hand soap, and dish soap.
Or leave it to us. We can keep consumables stocked for a small replenishment fee, agreed in your plan.
For property managers and landlords
Built for work inside commercial buildings.
Whether you manage the building or lease space in it, we handle the details buildings care about.
Insurance and certificates
We coordinate certificates of insurance and building-specific insurance requirements as part of onboarding.
Access and building rules
After-hours entry, key and badge procedures, freight elevators, and loading docks, arranged with building management before the first visit.
Building management communication
We work directly with property and building managers on schedules, access, and anything that affects the building.
Move-ins and handovers
Post-construction, move-in, and move-out cleaning, scheduled around project dates so suites are ready for the next tenant. Post-construction cleaning
Vendor coordination
When a job needs a licensed trade, we arrange a qualified provider and keep everyone informed. Workplace support
Professional teams in occupied buildings
Uniformed, trained crews who work around tenants, respect shared spaces, and follow building protocols.
Let's walk your space.
Tell us about your workplace and we'll set up a time to see it together.